Purchase terms and conditions
When you place an order, the accepted order records your selected package and included services, any added services, the price and tax, the amount due now, and the schedule and triggers for later payments. Those recorded selections and this published terms page form the terms you accept at checkout. For paid orders, work begins after Paymob confirms the initial payment through its provider notification and the Studio receives your project brief. A payment page redirect by itself does not confirm payment. The zero-price checkout test package checks the client flow only. It requires no payment and generates no invoice, and it includes no project services or deliverables. After accepting these terms, you can continue to the questionnaire and client portal setup without visiting Paymob. Later instalments are invoiced when their stated milestone, completion or date trigger occurs; they are not part of the initial card charge. First-year support and website hosting are included only when shown in your order. Any year-two hosting renewal is separately invoiced at the price shown in your order and is not automatically charged. Advertising platform spend, domain registration and on-site production are excluded unless your selected package explicitly includes them. A recurring service, if selected, has its own displayed price and cadence; saving a card alone does not authorize a new recurring charge. Contact [email protected] or use your client portal for changes, cancellation or a refund request. The Studio will review refunds, voids and disputed payments against the provider record and the invoices before updating your balance.